Sr. Customer Success Manager

Charleston, South Carolina, United States


GoodUnited Sr. Customer Success Manager

Are you looking to be part of something brand new and innovative? GoodUnited is seeking a driven, high performing Senior Customer Success Manager, managing and building relationships with our large nonprofit customers in the U.S. and internationally. The ideal candidate must have experience in managing enterprise-sized organizations, customer success strategies/tactics, renewal success and overall customer lifecycle management.

Our mission is to help nonprofits increase fundraiser donations and retention and give them the power to make every donor feel appreciated. GoodUnited is a technology company with a purpose. Our product has proven successful and we’re already working with some of the most well-known nonprofit organizations in the U.S. We’re searching for a strong customer success professional who fits well within our high-performance culture and will help us accelerate and sustain our growth.

This role is all-encompassing and includes being a part of the sales process, managing kick-offs and implementation with new customers, tracking and communicating success metrics, leading monthly benchmarking meetings with customers, account penetration, new lead generation, acquiring customer advocacy tools and positioning GoodUnited as a critical component of our customer’s business.

Sr. Customer Success Manager Responsibilities:



GoodUnited is a small but growing team of sharp, energized professionals working with passion and a purpose. Check us out on LinkedIn and the interwebs. If you meet our qualifications we look forward to meeting you!

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